Privacy Policy mulia668 — Your Data, Our Responsibility

Mulia668 ("we", "Platform") takes the privacy of every member seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the mulia668 platform, including our website and mobile app.

By registering an account at mulia668 or using any part of our platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.

This Privacy Policy applies to all information we collect through the mulia668 platform, including via the website, mobile app, email communications, live chat, and other interactions between you and us. It complements and should be read alongside Terms and Conditions us.

Mulia668 collects several categories of personal data depending on how you interact with our platform:

We may also receive your personal data from legitimate third-party sources such as identity verification providers, payment service providers, and fraud prevention agencies, solely for the purpose of verifying your identity and ensuring account security.

Mulia668 uses your personal data for the following purposes, all of which have a valid legal basis:

• Account Management: Creates and manages your account, verifies your identity through the KYC process and ensures login security.
• Service Delivery: Enables you to access slot games, Live Casino, Sports, fish shooting games and all content on the mulia668 platform.
• Transaction Processing: Processes your deposits and withdrawals securely through supported payment methods.
• Service Communications: Sends important notifications related to your account, transactions, security updates and policy changes.
• Customer Support: Handles enquiries, complaints and assistance requests you submit to our support team.
• Fraud Prevention: Detects and prevents fraudulent activity, money laundering and platform abuse.
• Legal Compliance: Fulfils reporting and compliance obligations to relevant authorities when required by law.
• Platform Enhancement: Analyses usage patterns to improve the user experience and performance of the mulia668 platform.
• Marketing (with consent): Sends promotional offers, bonuses and platform news if you have given consent to receive them.

Mulia668 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

Mulia668 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your data with the following limited categories of third parties, solely to deliver services to you:

• Payment Provider: DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay receive the transaction information required to process your deposits and withdrawals.
• Game Provider: Game software providers such as Pragmatic Play, Playtech and others receive the session identifiers required to run games, but do not receive your full identity information.
• KYC Provider: Trusted third-party identity verification services are used to verify your identity documents during the KYC process.
• Cloud Infrastructure Provider: The servers and data storage services used by mulia668 are subject to strict confidentiality agreements.
• Authorities: mulia668 may disclose your data to law enforcement authorities or government agencies when required by law or court order.

All third parties we work with are required to handle your data in accordance with security standards equivalent to those of mulia668 and are not permitted to use it for any other purpose.

Protecting your personal data is mulia668's highest priority. We implement multiple layers of technical and organisational security to safeguard your information against unauthorised access, loss, destruction or improper disclosure.

• Data Encryption in Transit: All communications between your device and the mulia668 platform are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Data Encryption at Rest: Sensitive data such as financial information and KYC documents are stored in encrypted format in our database.
• Two-Factor Authentication (2FA): mulia668 supports and encourages the use of two-factor authentication to add an extra layer of protection to your account.
• Continuous Monitoring: Our security monitoring system operates 24/7 to detect and respond to any threats or suspicious activity in real time.
• Regular Security Testing: The mulia668 platform undergoes regular penetration testing and security audits conducted by independent security experts.
• Role-Based Access Control: mulia668 staff may only access data required for their specific duties, with all access logged and monitored.

While we take every reasonable measure to protect your data, no security system can be guaranteed to be completely foolproof. We encourage you to use a strong, unique password that is not shared for your mulia668 account.

Mulia668 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the mulia668 platform.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how visitors use our platform to help us improve performance and usability.
• Functional Cookies: Stores your preferences such as language, display settings and login details for convenience.
• Analytics Cookies: Helps us understand usage patterns and visitor behaviour for platform improvement purposes.

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mulia668 platform. For more information on managing cookies, refer to your browser's documentation.

As a mulia668 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to applicable legal data retention obligations.
• Right to Object to Processing: You have the right to object to the processing of your data for specific purposes such as direct marketing.
• Right to Withdraw Consent: You may withdraw consent previously given for data processing at any time, without affecting the validity of processing that has already taken place.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider.

To exercise any of the above rights, please contact the mulia668 support team via live chat or email. We will process your request within 30 days of receipt and may require identity verification before proceeding.

Mulia668 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal and regulatory requirements. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active at mulia668 and for a reasonable period following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years to comply with Malaysia's legal and financial regulatory requirements.
• KYC Documents: Retained for the period specified by applicable anti-money laundering (AML) regulations.
• Communication Logs: Live chat and support email records are retained for 2 years for service and dispute resolution purposes.
• Technical Log Data: Server logs and security data are retained for 1 year for security monitoring purposes.

When data is no longer needed and there is no legal obligation to retain it, mulia668 will securely delete or anonymise it using industry-standard methods.

The mulia668 platform is strictly intended for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that we have inadvertently collected data from a minor, we will take immediate action to delete that information and close the relevant account. If you become aware that a minor has registered at mulia668, please notify us immediately through our customer support channels.

Mulia668 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. The date of the latest update will always be displayed at the top of this page.

For material amendments, we will notify you via an in-platform notification or through the email registered to your account at least 7 days before the changes take effect. Your continued use of the mulia668 platform after the amendments take effect constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our dedicated data protection team is available to assist you 24 hours a day, 7 days a week.

You can reach us via live chat available directly on the mulia668 platform, or through our official WhatsApp and Telegram channels. For written enquiries regarding data privacy, you may contact us by email at [email protected] with the subject "Privacy Policy Enquiry". We are committed to responding within 48 business hours.